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8 August 2017

Do you want a customized email address for your business? There are several ways via which this can be done but you will need a domain name for that to be possible. If you already own a domain and want to create a custom email for it e.g. then just follow the guide below.

This service which is offered by Zohomail is totally free of charge but you can also upgrade to a paid plan to get more features and thus enjoy the full service that Zohomail has to offer. Basically, most domain registrars offer options for the creation of a customized email address but the problem most times is that one can only forward mails sent to the customized email to another email address. If this is the case in which you find yourself, then you need not worry because Zohomail allows you created a customized email address for your domain name which you can use to send and receive emails.

To get started creating a customized email address on Zohomail which you can use to send and receive emails, simply for the step by step guide below;

Creating a Customized Email on Zohomail:

  • Type in into your browser's address bar or you can simply just click on the link as provided.
  • When the page is done loading, locate and click on the Sign Up button.

Zohomail Sign Up

  • Scroll down the new page and click on the Sign Up button just below the Free option.
Zohomail Sign Up
  • Next fill the form as required and then click on Sign Up.
  • Patiently wait as your account is created and a verification code sent to the number you provided during the registration above.
  • Copy the OTP code sent to your number and paste into the box provided for it on the new page and then click on Verify My Mobile.
Zohomail Sign Up OTP verification
  • The next step will require to verify the ownership of the domain you want to create email for. Select your domain’s DNS manager from the drop down list provided.
  •  If your domain’s DNS manager is not found in the list, select Other and then follow the instruction to create a CNAME for your domain in your DNS Provider which should point to as required.
Zohomail Sign Up CNAME
  •  Once done adding the CNAME for your domain in your DNS Provider, click on Proceed to CNAME Verification as I have indicated in the image below. If you get an error message informing you that there is no CNAME found, you will have to wait for about an hour for the changes to take effect in the DNS Servers. After an hour or two, log into your Zoho Mail Control Panel and click on select Other from the drop down list then click on Proceed to CNAME Verification as done before.
Zohomail Sign Up CNAME
  • If the CNAME is found, you shall get a congratulatory message just like shown in the image below. Click on Verify Now.
Zohomail Sign Up CNAME verification
  • On the next page where you shall be told that you have successfully verified your domain, enter the name of the custom email you want associated with your domain name and then click on Create Account.
Zohomail Account Creation
  • The next step is to Add Users which can be done by simply clicking on the Proceed to Add Users or you can simply just skip the process and click on Skip to continue without creating new users.
  • Now you are given the option to Create Groups which can be done by clicking on the Proceed to Create Group button or you simply do that later and click on Skip to continue.
  • Next, you shall be given the options to configure email delivery in order to start receiving emails. Follow the instruction provided on the page to setup MX Records of Zoho so as to start receiving emails in Zoho.
  • Once you are done, click on MX Lookup to check if you have configured it correctly. If everything is a good you get a message with all the status checked good on the pop-up that will come up. After that has been done, click on Next to continue.
  • On the page that will appear, you are given the option to add SPF records and DKIM records for your domain. To add SPF records, just copy the values for TXT - Host/Name  and TXT Value, and add as you did for CNAME and MX Record above. Visit to learn about DKIM and how to configure it. Feel free to contact me if you are having issue adding and configuring this part. If you don’t want to do anything about it or have configured as required, click on Skip to continue.
  • Next you are given the option to migrate your existing emails to the new one you are about to create. Since you are setting up this email for the first time, just click on Skip on to continue.
  • This page gives you information regarding to your mail client configuration. Save the information found on this page as you might need it in the future and then click on Next.
  •  If you want to download any of the available Zoho app, click on the icon corresponding to your mobile platform. Click on Skip if you are done or don’t want to download the apps.
  • Finally click on Proceed to Access Zohomail to access your custom Zohomail account and begin using it.

Zohomail Account Creation

By following the above guide, you have setup a custom email for your domain name which you can use to send and receive emails anytime you want. If you encounter any issue while following this guide, feel free to contact me for assistance via the comment box below or just send me a direct message via the Contact Us page.


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